Privacy Policy

Visit Group is a Swedish Software as a Service (SaaS) company that provides innovative solutions for our customers within the Hospitality industry.

At Visit Group, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, and safeguard personal data from various categories of individuals, including customers, personnel, suppliers, and other partners. We take our obligations under the General Data Protection Regulation (GDPR) and other applicable data protection laws seriously and strive to provide the highest level of data protection.

Data Controller

Visit Group, with its registered office at Kungsgatan 34-36, 411 19 Gothenburg, is the data controller responsible for the processing of your personal data under this Privacy Policy.

Categories of Personal Data We Collect

The personal data we collect may vary depending on your relationship with Visit Group.

Customers

• Contact information (name, email address, phone number)
• Billing information (credit card details, billing address)
• Communication history (emails, support inquiries)
• User-generated content (reviews, feedback)

Personnel

• Personal and contact information (name, social security number, address, email, phone number, emergency contact information)
• Employment and work-related details (job title, department, performance reviews)
• Financial information (bank details, salary information)

Suppliers, Partners and Other

• Contact information (name, email address, phone number)
• Contractual information (supplier agreements, partnership agreements, apprentice agreements)
• Financial information (bank details, payment history)

Purposes of Processing Personal Data

We process personal data for the following purposes, based on legitimate interests, contract performance, or legal obligations:

Customers

• Providing and maintaining our SaaS services
• Managing billing and payments
• Communicating with you about service updates, support, and marketing (with your consent)
• Analyzing user behavior to improve our services

Personnel

• Managing employment relationships
• Payroll processing and benefits administration
• Performance evaluation and career development
• Compliance with employment laws and regulations

Suppliers, Partners and Other

• Managing supplier and partner relationships
• Processing payments and invoices
• Ensuring compliance with contractual agreements
• Communicating about business matters

Legal Basis for Processing

Our legal basis for processing personal data includes the necessity of processing for the performance of a contract, compliance with legal obligations, legitimate interests, and consent where applicable.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

Data Security

We implement technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction.

Your Rights

Under GDPR, you have certain rights regarding your personal data:

The right to access your personal data

The right to correct inaccuracies in your personal data

The right to erase your personal data

The right to restrict processing of your personal data

The right to data portability

The right to object to processing

The right not to be subject to automated decision-making

To exercise these rights, please contact us using the information provided below.

Contact Information

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Visit Group

Kungsgatan 34-36, 411 19 Gothenburg, Sweden

Email: [email protected]

Phone: +46 31 380 60 00

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices. When we make changes, we will revise the "Last Updated" date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

By using our services, you consent to the practices described in this Privacy Policy.